What it does
An API-native enterprise platform for building, deploying, and managing configurable voice agents that handle inbound and outbound calls including customer support, collections, candidate screening, appointment scheduling, and outbound sales.
Key features
- Sub-500ms to 800ms response latency
- Configurable model and provider swapping (speech-to-text, large language model, text-to-speech)
- Support for over 100 languages
- Telephony abstraction (no need to manage telephony internals)
- Call-level monitoring and analytics
- Guardrails and human escalation paths
- Developer self-serve and enterprise tiers
Integrations
OpenAI GPT modelsAnthropic Claude modelsDeepgram (speech-to-text)ElevenLabs (text-to-speech)Sesame voice-to-voice modelMajor telephony providers