COMPANY PROFILE · /haptik
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Haptik

Haptik is an enterprise conversational AI platform enabling businesses to deploy AI agents across 100+ languages and 20+ channels. Acquired by Reliance Jio in 2019, it serves Fortune 500 brands globally in financial, insurance, healthcare, and technology sectors. The platform integrates with OpenAI and Microsoft APIs for cutting-edge AI features.

haptik.ai ↗· Mumbai, India· founded 2013reported
Fresh · 5d ago
Latest valuation
Acquired by Reliance Jio (2019, $100M for 87% stake)
Annual Recurring Revenue
$5M–$25M (estimated as of 2025)
Headcount
180–250
Funding total
$12.2M (pre-acquisition)
OVERVIEW

One of the world's largest conversational AI platforms by deployment scale. Built India's COVID-19 WhatsApp helpdesk serving 21M+ users. Pioneering agent in India's conversational AI space; now expanding with Jio's backing into voice, WhatsApp, and agentic workflows.

Status
active
Tier
master-list
Profitability
Likely profitable (Reliance subsidiary)
Pricing
enterprise
FUNDING HISTORY · 0
No funding rounds on file.
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