COMPANY PROFILE · /decagon-ai
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Decagon AI

Decagon is an enterprise AI platform that automates customer support with autonomous agents powered by large language models. The platform handles omnichannel support (chat, email, voice) and enables non-technical teams to define agent behavior using natural-language Agent Operating Procedures (AOPs).

decagon.ai· San Francisco, California· founded 2023reported
Fresh · 9d ago
Latest valuation
$1.5B
Annual Recurring Revenue
>$10M
Headcount
Funding total
$231M
OVERVIEW

Series C June 2025: $131M at $1.5B valuation co-led by Accel & a16z Growth. Rapid growth from stealth (June 2024). F500 customers: Notion, Duolingo, Rippling, Bilt, Chime, Hertz. Deflection rates 70-80%+, CSAT improvements, 95% cost reduction claimed.

Status
active
Tier
master-list
Profitability
Pricing
enterprise
FUNDING HISTORY · 0
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PRODUCTS · 0

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TEAM · 1 key people
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